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 All our products are pre-configured for specific needs and industry requirements, and come with Online help and UNLIMITED technical support.
Our Professional Services team has substantial hands-on experience in development, integration, campaign management and marketing services, gained from years of frontline mobile and digital marketing for technology companies, agencies, brands and media. - Software integration
- Software enhancement and bespoke fuctionality
- Campaign and service setup
- Mobilising media and marketing plans
- Push marketing campaigns
- Analysis and reporting
- Data list cleaning
- Mobile Internet site building
- Bespoke Web signup forms
We offer our Professional Services at competitive rates, and without expensive retainers or long term commitments - the only requirement is an active software account. |
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Our software is intended for inhouse use and self-service, and very easy to use.
However occassionally you may wish to contact us with a support query - very simple. Any user who holds an active account with one of our solutions can call us at any time, during the supported hours, for any problem you may experience. All technical support calls are dealt with by our qualified Platform Managers, with all support requests logged on the Customer Center. A ticket reference number is always provided, should future communication be necessary. Unlike many of our competitors, our support is completely inhouse with no remote call centres. We have actively been supporting our software customers for over four years. - by Phone
- by eMail
- Online, from the Account Panel
All of our technical support is UNLIMITED, whether by telephone, email or online request. We make no differentiation and we will never send you an additional bill, no matter how much support you use. |
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